Frequently Asked Questions - Faq

Faq

General Questions

Carbarn is revolutionizing the used car buying experience in Australia. We understand the importance of this decision and strive to give our customers complete control over the process. Shop for your next vehicle entirely online, from the comfort of your own home and even have the option for an online inspection of your selected car. With your peace of mind in mind, we offer a 5-Year Extended & 3-Month Dealer Warranty with roadside assistance for eligible vehicles.
We’ve priced our cars competitively and fairly for their condition and quality. Negotiating can be a stressful process for buyers, so we believe in no haggle - no hassle to make purchase as streamlined as possible.
We procure high quality cars from Japan and directly from customers who sell their vehicles to Carbarn. It’s important to note, we own every car we sell, so we’re responsible for the quality - giving you peace of mind. All our cars undergo roadworthy checks and are refurbished to the best condition possible to meet our quality standards.
Yes, you can apply for this directly through our website. Please note that pre-approval will not affect your credit score, and most lenders settle the loan within 72 hours
We provide vehicle delivery throughout Australia, with the exception of certain areas. Carbarn offers free delivery in select locations. If you choose doorstep delivery, please provide your delivery location during checkout. Our system will automatically calculate the delivery cost and add it to the total vehicle price. If your delivery address is within Carbarn's free delivery zone, you will receive free delivery.
You can reserve your selection by paying a 5% deposit. The vehicle will be reserved for you for the next 5 business days until full payment is received. A sales representative will keep you updated on the status of the vehicle.